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Booking Procedure

1.Search Taxi:

It is our pleasure to work for our costumers comfort. We are in continues process to enhance our customers ease while offering lowest price in the market. Currently we are working on below given flow to serve you better.

a. We are offering our service in below given three intercity (outstation) taxi booking category

  • i. Round trip:- Here we are offering price based on per Km rate for round trip taxi booking. Customers have to select starting point, destination city, start& return date of journey.
  • ii. One way trip per km base:- Here we are offering price based on per Km rate for one-way trip taxi booking. Customers have to select starting point, destination city, start date of journey.
  • iii. One way trip fix package:- Here we are offering pre decided fixed package for one-way trip taxi booking. Customers have to select starting point, destination city, start date of journey. Fixed package price include everything customer do not have to pay more than this in any case.
  • b. Taxi category:- Customer have to choose taxi category for their journey. Please select Hatchback/Sedan for booking of maximum 4 passenger or select Sedan for booking of more than 4 passenger.

2.Select taxi:

  • a. Based on customer's selection in search panel, list of taxi will be displayed in search result page.
  • b. Customer can see Taxi RTO reg. no, estimated price for their journey, fixed package amount (if applicable), per km cost (if applicable) of different taxis in result page.
  • c. Estimated price/Full fare details is calculated based on approx. /estimated km of is not final billing amount. Final billing amount will be calculated at the end of trip based on driver's day/night allowance, per day minimum chargeable km, overhead charges (Parking cost, toll tax cost, state entry fees, others if any) whichever is applicable. So final billing amount may be higher than estimated amount.
  • d. Customer can view complete details of taxi and facilities provided in particular taxi by clicking on "Taxi Info" button.
  • e. Once customer has decided the taxi for their trip he/she has to click on "Continue" button to book taxi.

3.Book Taxi:

  • a. Once customer had click on "continue" customer have to login with their user name and password.ifyou do not have sign up earlier you may sign up here also.
  • b. After login customer will redirect to reservation details.
  • c. Please fill and recheck all require data in this page because this data will be send to Taxi agency along with your booking details.
  • d. In reservation details page customer have to select payment option. Customer just have to select the payment method but payment will be made at the end of trip in customer's user account.
  • e. Once customer have submitted booking details, he/she will directed to user login account dash board.
  • f. User can view all booking, completed booking, cancel booking, ongoing booking. Just click on Green view button to view all details related to that booking.
  • g. User can view current booking status in booking details page.

4.After Booking procedure:

  • a. Once booking was made on viataxis, booking details will be sent to taxi agency for conformation.
  • b. Taxi agency will call customer and verify all the details.
  • c. We request customer to make all doubts clear when taxi agency call him/her.
  • d. Once Taxi agency confirm the booking on call he will conform the customer's booking in system. Same will be reflected in booking details in user login. Booking status will be changed to conform from pending.
  • e. Customer can cancel the booking at any time before agency conformed it.

Taxi agency will send Driver name and contact no to customer before starting of journey.

5.Billing procedure:

  • a. When trip will complete taxi agency will change booking status from conformed to complete same will be reflected in booking details in user login.
  • b. Agency will update the day wise km in billing portal. When bill be generated customer will receive the notification to view and conform the bill.
  • c. To view the bill, customer have to login in to his/her user account. Go to completed booking. Click on green view button of respective booking. You can find "show bill" button at the end of booking details.
  • d. If customer have any doubt in bill request them to call the taxi agency and make it clarify.
  • e. Once bill was found satisfactory customer can pay online by clicking on "Online Payment" button near to "Show Bill" button
  • f. Our different online Payment options is as bellow:-
    • ii. Net Banking:-SBI,ICICI,HDFC,AXIS + 40BANKS
    • iv. International credit cards:- VISA,MASTERCARD
    • v. American Express Cards